Often, dental care is explicitly neglected as a result of people’s limited time and finances. According to the Center for Disease Control and Prevention (CDC), poor oral health is associated with lost hours at work or school. In other words, people are not willing to take care of their dental health, out of sheer refusal to miss work since their visits would have to be during the day.
Fortunately, resources like Xpress DDS exist. Xpress DDS is a TeleDentistry kiosk that can be implemented into your hospital, to attend to patients “after hours” and provide them with the care and relief they are missing out on by choosing work and school over their health. Dental health is often overlooked because it is viewed as a secondary entity to overall physiological health. Not only will the patients benefit from cheaper costs, convenience, and time-saving qualities, but your hospital’s physicians can focus on the already significant number of in-house patients requiring urgent attention and care. We understand that adopting this new business endeavor may be new to many of your staff members, so we have provided you with some tips and tricks for a seamless and successful implementation of technology into your organization.
The key to really anything in a company or work environment is making sure that all team members are on the same page; it makes implementation easier when everyone is aware of new technologies that will be present around them. This includes not only informing them about it but also providing them with all of the right tools and resources to make them comfortable with assisting patients. Working with Xpress DDS, we offer a guidebook that will help support your staff and hospital to understand the platform.
A platform like Xpress DDS was designed strictly to aid hospitals and ERs, surrounding emergency dental needs. Before implementing your kiosk, indicate among your team what you would like to accomplish through the process. Have a plan for the launch, and for the future, involving a strategic vision.
Key performance indicators, or KPIs, allow you to leverage data and measure success from a business strategy. Without undergoing a process like this, and having measurable goals, you cannot indicate any progress or benefits provided by the TeleDentistry platform. Understand what exactly your hospital wants to accomplish by implementing TeleDentistry technology, and how you want your facility to move forward. These KPIs can also be qualitative; be open to deliberate seeking feedback from both patients and hospital staff to understand better what has been beneficial, and what needs improvement. The only way to continue the conversation and move forward is to work out the kinks to make everybody’s lives easier. While this is most important within the beginning stages, ensure that you are evaluating progress regularly as well.
Just as this new healthcare technology is unique to your hospital and your team, it can seem even more foreign to a potential patient. By training your staff effectively, you can ensure that patients will feel comfortable using this modernized alternative to an urgent dental visit.
Xpress DDS is an effective and efficient solution for your hospital. Not only can it lower costs for your patients, who might be intimidated by the price of ER visits and specifically dental treatments, but it will also allow your staff to focus on what might seem like more “pressing” medical cases. For more information, contact us today.
Xpress DDS is a teledentistry platform that reduces the cost of emergency dental procedures in Hospital ERs and focuses on providing patients with immediate care from a dental specialist virtually.